1. Introduction

Cenify IT respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services. By using our site and services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and other details you provide when signing up or communicating with us.
• Usage Data: IP address, browser type, device identifiers, pages visited, time spent on the site, and general location data.
• Client Content: Any content or data you upload while using our services, including practice details, files, messages, and branding assets.
• Cookies and Tracking: We use cookies and similar technologies to analyze trends, track user activity, and gather demographic information.

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and enhance our services and support
• Communicate with you about your account, updates, and promotional content
• Process transactions and manage billing
• Prevent fraud, abuse, or misuse of our platform
• Analyze user behavior to improve our offerings
• Comply with legal, regulatory, or contractual obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with trusted third-party service providers who assist in delivering our services—such as payment processors, cloud hosting providers, and customer support tools. These parties are contractually obligated to safeguard your information.

We may also disclose personal information when required to comply with legal obligations, enforce our Terms of Service, respond to legal claims, or protect the rights and safety of Cenify IT, our users, or the public.

5. Data Security

Cenify IT implements appropriate technical and organizational measures to secure your data, including encryption, firewall protection, secure data storage, and access controls. While we take every reasonable precaution, no system can be guaranteed to be 100% secure.

6. Your Rights

You have the right to access, update, correct, or delete your personal information. You may also object to the processing of your data, request data portability, or restrict processing under certain conditions.

To exercise these rights or manage your data preferences, contact us at support@cenifyit.com.

7. Data Retention

We retain your information only as long as necessary to provide services, fulfill legal obligations, and resolve disputes. Upon request, we will delete your data in accordance with applicable laws and regulations.

8. GDPR and CCPA Compliance

Cenify IT complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you are a resident of the European Economic Area (EEA) or California, you are entitled to specific rights regarding your personal data, such as the right to access, delete, or opt out of the sale of personal information.

We do not sell your personal information. To make a GDPR or CCPA-related request, please email us at support@cenifyit.com.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their policies before submitting personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any material changes will be communicated via email or through a notice on our website. Your continued use of our services after such changes constitutes your acceptance of the revised policy.